1. Agreement
These Terms of Service ("Terms") govern your access to and use of the BFM Media platform ("Service") operated by Brody Felstead Media ("BFM", "we", "us") at bfmedia.app. By connecting a social account, accepting a workspace invitation, or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.
2. What the Service does
The Service is a social media management platform. It lets a workspace owner and the operators they invite publish content to, pull analytics from, and run comment-triggered DM automations on connected social accounts (Instagram, Facebook, YouTube, TikTok, LinkedIn, Threads). All platform access runs through OAuth — we never receive, store, or use your social-account password.
3. Your responsibilities
- Only connect accounts you own or are explicitly authorized to manage
- Comply with each connected platform's own Terms of Service (Instagram, YouTube, TikTok, etc.) — those apply alongside these Terms
- Keep your login credentials secure and promptly notify us of any unauthorized access
- Honor FTC disclosure rules for sponsored content when applicable (we provide the tooling; disclosure accuracy is on you)
- Not use the Service for spam, harassment, hate speech, illegal content, or any activity that violates a connected platform's rules
4. Content ownership
You retain all rights to content you create, upload, or schedule through the Service — captions, media, scripts, playbooks, learning logs, analytics, everything. We claim no ownership of your content. You grant us a non-exclusive license to store, process, and transmit your content solely to operate the Service on your behalf. This license ends when you delete the content or your workspace.
5. Acceptable use
You will not:
- Reverse-engineer, decompile, or attempt to extract source code of the Service
- Use the Service to send bulk unsolicited messages to users of a connected platform
- Automate interactions in a way that violates a connected platform's rate limits or automation policies
- Share your BFM login or workspace access with anyone outside your authorized team
- Use the Service to impersonate another person or entity
We may suspend or terminate access that violates this section, effective immediately and without notice when the violation is urgent.
6. Fees and billing
During the Service's current private beta, use is free. Paid tiers may be introduced in the future; if so, we'll give existing users at least 30 days' notice before any charge, and you'll always have the option to downgrade or cancel.
7. Termination
You can terminate your use at any time by disconnecting all accounts and deleting your workspace from Workspace Settings, or by emailing a deletion request to brodyfelstead@gmail.com. We may terminate or suspend your access for material breach of these Terms with 14 days' notice, or immediately for urgent violations (illegal content, platform-rule violations, security risk).
On termination, your data is deleted within 30 days except where retention is required by law. See the Privacy Policy for details.
8. Disclaimers
The Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee uninterrupted or error-free operation; social platforms change their APIs regularly and some disruption is normal. We don't control the connected platforms (Meta, Google, TikTok, LinkedIn) and aren't responsible for their behavior, changes in their terms, suspension of your account on their side, or availability of their APIs.
9. Limitation of liability
To the fullest extent permitted by law, BFM's total liability to you for any claim arising from or related to the Service is limited to the greater of (a) $100 or (b) the amount you paid us in the twelve months before the claim. We're not liable for indirect, consequential, incidental, special, exemplary, or punitive damages, including lost profits or lost data, even if advised of the possibility.
10. Changes
We may update these Terms over time. Material changes will be communicated at least 14 days in advance to the primary contact on each workspace. Continued use of the Service after a change takes effect means you accept the updated Terms.
11. Governing law
These Terms are governed by the laws of the State of West Virginia, United States, without regard to its conflict-of-laws rules. Disputes are resolved in the state or federal courts of West Virginia unless both parties agree to arbitration.
12. Contact
Email brodyfelstead@gmail.com with any questions.