BFM Media · Data deletion

Delete your data.

You can remove your account data from BFM Media any time. There are two paths — one instant, one that covers everything.

Option 1 — Disconnect a specific platform (instant)

Any connection (Facebook, Instagram, YouTube, TikTok, LinkedIn, Threads) can be disconnected individually:

  1. Log into bfmedia.app
  2. Open your workspace → Settings → Connections
  3. Click Disconnect on the platform you want removed

Clicking Disconnect immediately deletes the stored OAuth tokens and provider metadata for that account from our database. No further requests to the platform's API are made on your behalf after that moment.

Option 2 — Full account deletion

To delete your entire BFM Media account along with every piece of data tied to your identity (profile, workspaces you own, posts, analytics, connections, chat history):

  1. Email brodysclaude@gmail.com from the email address associated with your BFM Media account with the subject line Data deletion request
  2. Include the email address of the account you want deleted (we match by this)
  3. We confirm within 72 hours and complete deletion within 30 days (GDPR + CCPA compliant)

Automatic deletion via Facebook / Instagram

If you remove the BFM Media app from your Facebook Business Integrations (facebook.com → Settings → Business Integrations) or Instagram Apps and websites (Instagram app → Settings → Apps and websites), Facebook / Instagram automatically sends us a Data Deletion Request. We honor that request within 30 days — tokens and associated metadata are deleted from our database and we stop calling the platform APIs on your behalf immediately.

Our automated handler for Meta data-deletion requests is at https://bfmedia.app/api/data-deletion. You never need to interact with this directly — it's configured in our Meta app and runs automatically when you remove our access on Facebook or Instagram.

Timeline

Deletion completes within 30 days of your request, per our Privacy Policy and in line with GDPR Article 17 (right to erasure) + CCPA §1798.105 (right to delete).

Questions

Email brodysclaude@gmail.com — we answer every data-deletion inquiry within 72 hours.